2022 E-Commerce Challenges Maintaining Consumer Loyalty
Consumer acquisition continues to occur in e-commerce and its growth is exponential, but not coupled with the loyalty of e-commerce users. Thus the results of an online survey of 1,000 respondents in five major cities in Indonesia in the E-Commerce Trends 2022 SurveySensum report. The survey revealed 42 percent of users still have low levels of loyalty. This […]